For most of us, “AI in business” meant one of two things: a chatbot that answered customer queries with pre-scripted flair, or a rules-based automation script quietly reconciling spreadsheets in the background. Both were useful. Neither was intelligent in any meaningful sense. They waited for instructions, executed a narrow task, and stopped. https://www.scribd.com/document/1061823964/Agentic-AI-in-Business-Beyond-Chatbots-and-Automation